Privacy Policy
Last updated: July 2026
Introduction
SIBIONICS ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
Information We Collect
We collect information you choose to provide through the contact and newsletter forms, typically your name, email address, topic, and message. If analytics are enabled, we also receive aggregated information about how pages are used. If you use the AI assistant, the text you enter is processed to generate a reply.
How We Use Your Information
We use your information to respond to your enquiries, improve our content and website, and, only with your consent, send occasional updates. We do not use your data for automated decision-making.
Data Sharing
We do not sell, trade, or rent your personal information. We use service providers to operate forms, email, analytics, hosting, and the optional AI assistant. They receive only the information needed to provide that service and handle it under their own security and privacy obligations.
Data Security
We apply appropriate technical and organisational measures to protect your data. No method of transmission over the Internet is completely secure, but we work to safeguard your information.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at [email protected].
AI Assistant
The assistant is an AI service for general product and CGM education. Messages are sent to our AI service provider. Do not enter glucose readings, medication details, names, dates of birth, contact details, record numbers, or other identifying health information. AI replies can be incomplete or wrong and must not be used for diagnosis, dosing, treatment decisions, or emergencies.
Medical Disclaimer
Content on this site is for general information and education only and is not medical advice. For advice about diabetes, glucose readings, symptoms, or treatment, consult your doctor or diabetes care team and follow the current Instructions For Use supplied with your device.
Publisher and Product Relationship
SIBIONICS is a local information site published within the Medtech and Chemtech Group network in Mauritius. SIBIONICS product names and trademarks belong to their respective owner. This is not the manufacturer's global website, and the current country-specific product label and Instructions For Use remain authoritative.
Contact Us
If you have questions about this policy, contact us at [email protected].